It isn’t me anymore, fighting all the time to get good care. I'm not alone

I faced having my foot amputated. I was devastated and didn't know what to do. A friend recommended I speak with John and that's where my story changed 180 degrees. Within 24 hours, John and I had a new plan, giving me access to a specialist whose expertise saved my foot. Rapid assessment and action removed the threat of amputation. And for me, better prospects and better health

I do not feel expert enough to manage my healthcare on my own. John sets up appointments and attends them with me as my tireless advocate whenever I feel the need.  If there is confusion or a problem, he asks the right questions, and finds the quickest way to a solution that I'm comfortable with.

John's team gathered the critical details of my condition. They validated my treatment plan, explaining to me in plain English why I needed the tests they recommended. Thanks to their evaluation, plan and ongoing support, I felt confident and in control throughout the whole process.

I have worked in healthcare for 15 years and consider myself to be well educated and proactive about my own health - but when I recently received a very serious diagnosis, I reached out to John. I knew that his vast knowledge and understanding of healthcare systems and providers, but more importantly, his compassion and understanding of the patient experience, would make him an invaluable source of guidance during my own health care crisis. He can expertly - and kindly - help navigate the often overwhelming challenges in obtaining quality care and treatment.

For the first time in a very long while, I really feel like I have someone on my side, and it is such a relief to know that I can let my guard down, allow myself to be sick and make a mistake or forget some detail, and know that everything isn’t going to fall apart because for right now, it isn’t just me alone anymore, having to fight all the time to get good care, be on top of my bizarre and degenerative disease so I have the best chance of a decent life, make decisions alone, etc.  I just can’t adequately share the relief I am feeling tonight, and that is all because of you.  Thank you. Truly.

"On several occasions, when I was unsure what to do, I contacted John to help me manage my parent's health care.  My father lives in South Carolina and has had several serious illnesses in the past year. Each time I contacted John, he was accessible and guided us to navigate the complex hospitals and nursing homes in South Carolina.  He quickly gave us expert advice on how to coordinate care for my father.  He even joined calls with our nurse and doctors to make sure that all the right questions were asked when my father was going from the hospital to a rehabilitation facility.  Even though I live far away from my parents, I rested assured that my father was getting great medical care"